REFUNDS, when we do them, and when we don't.

You don't need a receipt because we know what you bought. All you need is the order number and follow the instructions below that best describes your situation. All refunds are in United States Dollars, just like the price's of all our products. You paid in U.S. Dollars, you get a refund in U.S. Dollars.

This applies to all refunds. You have 35 calendar days (West Coast United States) from the day the item is shipped to notify us of ANY problems, not 61, not 73, ONLY 35 days. And yes, we count the day we ship as 1. This means, you need to email us and let us know there is a problem. Come day 36, we don't want to hear your complaining. You had your chance, too bad, get on with life.

We will email you the day we ship. We try our best to ship the same day, but it can take up to 2 days to package your order.

We do ask that you wait at least 10 days from the time we ship to start hounding us for the product. The mail can be slow depending on the time of year.

Shipping is NEVER refunded.

The nitty gritty of refunds. (notice the font got smaller)

1. If you receive the item you ordered, don't want it and it is not damaged, just send it back and we will refund the total purchase price including any taxes you might have paid.

2. If you receive the item you ordered and it is damaged, you can either take a picture of it showing the damage and email it to us, or just send it back and we will refund the total purchase price including any taxes you might have paid. If we can't verify the damage using your photo, we will require you to send it back.

3. If you did not receive the item you ordered and YOU DID NOT PAY FOR INSURANCE, too bad, thanks for shopping. You will NOT get a REFUND.

4. If you did not receive the item you ordered and YOU DID PAY FOR INSURANCE, we will be glad to assist you in processing your claim.

5. NO REFUND if any of the following has occurred. (This list is not inclusive, meaning, it doesn't cover all the reasons)

       a. Your girl friends implants stretched out got in the way and it broke in front of your eyes (not the implants, the product).

       b. You drank out of it.

       c. It was under the thing you were cutting and didn't notice until it was too late.

       d. You used it for 35 days and then got in trouble so had to get rid of it.

       e. Your boss has one and you don't want the same thing.

       f. You thought the thing was a real size car that fits a family of four. IT'S NOT!!!

       g. The controls are on the wrong side of the controller (turn it around, you're holding it upside down)

       h. The race car is broken, I never win.

       i. I didn't think when I ordered it people would laugh at me.

       j. It looks bigger on the web site.

       k. My girl friend or wife or both is making me get rid it.

       l. You opened it, lost some parts and now want to blame the company for packaging it without the correct amount of parts.

       m. ANY other lame excuse for having buyers remorse.

6. If you are authorized a refund and would like another product of equal or lesser value instead, we will be happy to send it to you and then refund the balance of any money due you. Refunds are made the same day we verify the damage. Because we use Paypal for our refunds, you should receive the refund that same day, however, It can take a few days for your bank to credit your account.

7. No refund will happen until we get the item back unless other arrangements have been made. I think that is pretty clear.